CRC Orientation 

This workshop is the beginning class in the series. It reviews the basic components of the CRC role at UCSF. The first section focuses on the CRC responsibilities, common tasks, and how CRCs will work with UCSF partners in their day-to-day roles. The session also introduces resources such as the HUB and IRB website. The second section explores job basics including Best Practices for Documentation, Data Security, IRB, Coverage Analysis and the concept of Study Start Up.

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Course Prerequisites:

1. Complete HIPAA 101, and Human Subjects and GCP via CITI
2. Review the HUB, including Suggested Training List 
3. Research Integrity Video

Audience: Any clinical research study team members, including new and current CRCs.

CRC 101: Informed Consent

Informed Consent is a critical part of the CRC role. In this interactive class we will demonstrate and practice performing an informed consent. Additional topics include the Informed Consent Process and Documentation.

Please be ready to participate! Remember to have your own study consents for practice (or we will provide if you don’t have one).

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Course Prerequisites:

1. Complete HIPAA 101, and Human Subjects and GCP via CITI
2. Review the HUB, including Suggested Training List 
3. Research Integrity Video

Audience: Any clinical research study team members, including new and current CRCs.

CRC 102: IRB & Safety Reporting 

This class will review Adverse Event (AE) recording best practices, including a demonstration of a participant interview with break-out time for all to practice. The class will also discuss IRB reporting requirements including the following: AE/SAE Reporting, Post Approval Reporting and Subject Injury.

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Course Prerequisites:

1. Complete HIPAA 101, and Human Subjects and GCP via CITI
2. Review the HUB, including Suggested Training List 
3. Research Integrity Video

Audience: Any clinical research study team members, including new and current CRCs.

CRC 103: Pre & Post Award Tasks for CRCs

The pre-award section of this class covers study start-up and finance topics important to CRCs conducting interventional research studies using APeX and OnCore for billing procedures. The post-award section covers ZZ statements and research billing with a focus on coverage analysis and its impacts on the research process.

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Audience: New or current CRCs with responsibilities on interventional studies.
Prerequisites: Review the Start-Up Diagram and the APeX Job Aid on the HUB.

CRC 104: Effective Communications for CRCs

Effective Communications are an essential component of protecting participant privacy, confidentiality, and for developing positive relationships with your participants, supervisor, colleagues and University-wide. In this course we will discuss best practices for communicating with your participants, supervisors and partners at UCSF.

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Audience: New or current CRCs.
Prerequisites: None.

CRC 105: The Investigational New Drug Process

This course will describe how to identify if your study requires an IND, types of INDs, and the scope of the application process. It will also discuss how to handle IND modifications, safety reports and annual reports.

The IND Process is available on the UC Learning Center - to take it, either login to MyAccess and follow the link for Learning Management System, or follow this link.Once you are in the "Find a Course" section, search for "Investigational New Drug Process".

Audience: New or current CRCs with responsibilities on Interventional Studies.
Prerequisites: None.

CRC 106: Data Management for CRCs 

This course will describe the origin, flow and management of data through a clinical study, and the specific role of the CRC in each phase of the process from data design to analysis & reporting. The course will highlight best practices for data design, management and analysis as well as how to implement processes for quality assurance and quality control. This course will summarize resources available at UCSF.

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Audience: Current CRCs.
Prerequisites: CRC Bootcamp.

CRC 107: Clinical Research Systems

This new class covers the basics of the three primary clinical research systems used by UCSF CRCs: iRIS (the online application system used to submit studies to the IRB), APeX (UCSF's electronic medical record system), and OnCore (UCSF's clinical trials management system). 

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Audience: New or current CRCs using iRIS for IRB submissions and tracking and/or conducting interventional research studies using APeX and OnCore for billing procedures. 

Prerequisites: Review the APeX Job Aid on the HUB.

CRC 201: Monitoring & Audit Readiness Workshop

This hands-on advanced training workshop focuses on the purpose and process for monitoring and audits in clinical research. We will describe best practices and provide checklists and break-out group activities to help you prepare in the event of an audit. The target audience is advanced CRCs that have completed studies involving monitoring, or those who may experience auditing activities.

2023 Course Dates (all classes conducted on Zoom; please register via training.ucsf.edu)

Audience: CRC with some study experience.
Prerequisites: CRC Bootcamp (Orientation, CRC 101: Informed Consent, CRC 102 IRB & Safety Reporting) is highly recommended.

Protocol Training, MOPs & SOPs is an advanced series course that reviews protocol training fundamentals, manual of procedure (MOP) & standard operating procedure (SOP) functions and best practices for creation and maintenance thereof. This course is especially applicable for those working on NIH-sponsored Investigator-initiated clinical trials or studies where UCSF is the coordinating center.

2023 Course Dates: this course being converted to online | on-demand; information on how to access coming soon

Audience: Experienced CRCs who have been in their role for at least 1 year.
Prerequisites: CRC Bootcamp Series (recommended).

1. Go to the UC Learning Center: https://training.ucsf.edu/
2. Login using your MyAccess credentials (required even if you are already logged into MyAccess)
3. Click the Search icon
4. Search for "CRC Foundations"
5. From the list, determine which courses/dates you wish to take, and click ADD
6. Then click REGISTER
7. If you have questions, email [email protected]

These refresher courses are intended for research staff who have previously taken CRC 101 & 102 training courses.

1. Online Refresher Courses (click on the LMS "Find A Course" box and search for course name)
   1. CRC Foundations - Informed Consent: Refresher
   2. CRC Foundation - IRB and Safety Reporting: Refresher

• Sign up for an OnCore account

1. CRC Listerv - all CRCs and study team members are strongly encouraged to sign up for the CRC listserv to ensure they receive pertinent communications. To enroll, send a one-line email with no subject to [email protected]. The one line of the message is: subscribe CLINRESCOORD firstname lastname (firstname lastname are your first and last names.) Delete all other content from the body of the message. The listserv server will pull your email address from the FROM field of your email. You then should receive a confirmation request email to confirm your intention to subscribe to the listserv. Upon confirming your subscription, you will receive a welcome/acceptance message stating that your subscription request has been accepted.
2. CRC Suggested Training Checklist
3. List of Acronyms
4. APeX Job Aid
5. Study Start-Up Diagram (Industry)
6. Study Start-Up Checklist
7. Note to File